Conflict Resolution

Directions

To Prepare:

· Read Finkelman (2016), Chapter 13: Improving Teamwork: Collaboration, Coordination, and Conflict Resolution, section on Negotiation and Conflict Resolution, pp. 324-333 (see attached chapter 13 in word document).

BUY A PLAGIARISM-FREE ESSAY HERE

· Observe nurses in a care delivery setting. Identify a recurring conflict with the potential to negatively impact patient care. Decide if delegation was an issue in the conflict. This should be from your practice setting or prelicensure experiences.

· Provide details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved.

· Identify the type of conflict. Explain your rationale for selecting this type.

· Outline the four stages of conflict, as described in our text, and how they relate to your example.

· Propose strategies to resolve the conflict. Search scholarly sources in the library and the Internet for evidence on what may be effective.

· Discuss if delegation was an issue in the conflict. Be specific.